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Article [87]

Date(g): 13/6/2023 | Date(h): 25/11/1444 Status: In-Force

Effective from Jun 13 2023 - Jun 12 2023
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  1. Taking into account the provisions of Article [90] of the Regulations, the payment service provider shall be responsible for unauthorized payment transactions.
  2. When a payment service user submits a complaint alleging a fraudulent payment transaction, the payment service provider shall deal with this complaint in accordance with the provisions of Article [129] of the Regulations.
  3. If this complaint is submitted to the SAMA, the payment service provider shall prove that the relevant conditions stipulated in the Paragraph [1] of Article [75] of the Regulations are met, in addition to providing evidence thereof to the SAMA for consideration and to determine the extent to which it meets those conditions.